Do I expect too much from a yarn store proprietress? Is it too much to ask for a pleasant, straight answer to a simple question?
My last two visits to my local yarn store have yielded less-than-positive results in the aforementioned litmus test. Her modus operandi seems to be "if you inquire about it and it is not in my store, that is because it is a very bad thing, and I will insult it." I can sort of see where she was coming from with the hemp yarn I asked about last week. I wanted something a little rough to make a loofah-type washcloth. Obviously, she wants it known that she carries only nice, soft yarn, so she laughed away my request and told me to go to the hardware store and buy some jute. Ha ha, yes, okay.
Next question: Any non-wool sock yarn? Answer: ALL sock yarn has wool. I know that there's a cotton/nylon one out there somewhere, but I can't remember the name (I now know it's Fortissima Cotton Colori). Nope. All wool. But what about the Cascade Fixation? It's a very popular yarn. It's a nice, stretchy cotton that can perform a multitude of tasks, including socks. I asked if she'd be getting any more in (since there were only a couple of bland balls lying around). That request met with eye-rolling. It can be special ordered, but obviously not happily.
Intrepid yarn shopper that I am, I tried again yesterday, this time seeking double pointed needles. No Crystal Palace, but she had Plymouth. I like my Plymouth interchangeable circulars a whole lot, but had been wondering if they made any longer cables. And since she carries the brand, it might demonstrate that I am a Serious Knitter with Good Taste in needles who doesn't just want scratchy hemp yarn if I ask about them. Before even getting the whole question out of my mouth, upon hearing the word "interchangeable," she told me how much trouble all interchangeable needle sets are. They come unscrewed. I told her I hadn't had any problems with mine. To be fair, she did look for the answer to my question, finding the answer to be "no."
Onward to my purchase - two sets of Plymouth dpns. I mentioned I was used to the Crystal Palace (Aha! Another brand popular with Serious Knitters!) She told me how much she disliked the Crystal Palace ones, especially the finish, and that her Crystal Palace needles had actually gotten sharper with use.
Now it's possible she's being a discriminating retailer and not carrying any merchandise she doesn't believe in, but at this rate, she won't have any inventory left! And quite honestly, she may not have much of a customer base left, either. At least now I no longer care if she thinks I am a Serious Knitter or not.
After the yarn store, I stopped into the local quilt shop to ask about classes and received an equally brusque reply.
It's not that any of this stuff ruins my day, and I'm not the sort of person who boycotts a store over a little rudeness (although there are exceptions - one being restaurants that serve me meat and are not sufficiently apologetic). Sometimes, as in the case of my LYS in New York, it just takes a while for these yarn store folk to get comfortable with new customers. I guess I'm just surprised because in general people have been so very nice here, and I also expect knitters and other crafters to be really nice. I think I also really want to love the yarn store because it's so close to my house, and I want to support local businesses.
I guess I shouldn't be surprised. I think a lot of knitters open yarn stores because they love yarn, not people. There are times when I daydream of having my own little yarn store, with nothing but eco and animal friendly yarns, but the truth is, I'd hate it. I can be very good at customer service when called upon, but it seems to suck out my very soul. It wouldn't be long before I was spouting off hateful rhetoric at the next person who came in looking for some mega-corporation's brand of wool cut from slaughter-bound, mulesed sheep soaked in chemical dyes. I would be like Jack Black in High Fidelity. "Do we look like the kind of store that sells
I Just Called to Say I Love You? Go to the mall."
The good news is there's another yarn store in the next town. Their yarn selection is interesting if not entirely up my alley, but they carry lots of needles and notions. The jury is still out on the staff. I'm hoping they're more the sort who are interested in helping people. I also discovered another yarn store a few miles down the road, but I was there on the one day of the week that they're closed. And when in doubt, of course, there's always the internet!
But no more yarn shopping today. I'm off to join ranks with the Soccer Moms. I'm helping out a colleague of Max's who can't drive right now for medical reasons, by taking their daughter to soccer practice. One interesting thing I learned at last week's practice: Soccer Moms always carry wet wipes. It's kind of handy, that.